1. Dormitory

2. Library

3. Other places within the Campus

You can seek help from the following places:

1. Dormitory, Contact your respective Dormitory Manager

2. Library, Contact the School Librarian

3. Go to the nearest school authority. For example, Janitor's Office or School Police Station

If you are an International / Exchange Student, here is the list of priority steps for you to follow:

1. You need to go to the POST OFFICE and STOP all transaction in your ACCOUNT, so that no one can fraudulently withdraw money by using your ATM Card from Post Office.

2. Call your respective Bank and INACTIVATE your CREDIT CARD and DEBIT CARD, to prevent misuse of your credit card.

3. An ATM Card is safer than a credit card as a PIN is required to access the account. If you think the card may be misused, call the respective bank and INACTIVATE your ATM Card, too.

You will need to write a report in the Hu-wei District Police Station and will receive a copy of the report. Wait for a few days (maximum up to three days) to see if you will get the stolen / lost things back. After three days if there is no response, you will need to have all your documents made/issued again.

Report the same to the School Police Station / Hu-wei Police Station
HU WEI District (Foreign Affairs Section)
Address: No.151, Guang-fu Road, Hu-wei Township, Yun-lin county

Phone number: 05-6322065
Office Time: 08:00-17:30

Others:

2   .Alien Resident Certificate (ARC)

    You can ask the Office of International Affairs of the N.F.U. for help first.

If you would like to transact the formality by yourself, you are suggested to go to the "National Immigration Agency"
NATIONAL IMMIGRATION AGENCY
NIA address: No. 15, Guangjhou St., Jhongjheng District,
Taipei City 100-66, Taiwan

Fill out a form and apply for a new one

Fees: 500 NT
Time required: 1 week
Office Hours: 08:00 a.m.-17:00 p.m. through the lunch hour, (Monday to Friday)
How to get there: Nearest MRT Station: Xiaonamen MRT (Exit 02)
Official Website: http://www.immigration.gov.tw/immig_eng/aspcode/main4.aspp

3.       Post Office ATM Card

Once you get your ARC then you can re-activate your Post Office Account and apply for a new Post Office ATM Card

You need to fill out a form in the Post Office; if you want to change the CHOP (Name Stamp) you can do so with the application. Buy a new chop and have it ready.

To change the CHOP of the account: NT $50
To apply for another ATM Card: NT $50
Activation of Account: Immediate
Time required: Less than 30 minutes
To get the Post Office ATM Card, time required: three working days

4.  Health Insurance Card

You can ask the Office of International Affairs at N.F.U. for help first.

The service fee will be in your own cost.

Time required: Depending on the processing time of the Office of International Affairs.
Taipei Branch of Bureau of National Health Insurance
No.15-1, Gongyuan Rd., Zhongzheng District,
Taipei City 10048, Taiwan (R.O.C.)
(Find out where you need to go on the first floor.)

You need to show your ARC at the Information Counter and inform them that you need to apply for your Health Insurance Card again because it has been stolen / lost.

They will check your ARC card and give you a slip which you need to return when you have been called.

You will need to pay for the remaking of the new NHI card

Fees: NT$ 200
Time required: Within 45 minutes (Or more depends on the crowd present)
You can pick up your card on the same day

Website: http://www.nhitb.gov.tw/english/index_eng.asp?menu=1&menu_id=